One of the more repetitive and tiresome duties of any school’s IT staff is the resetting of student and staff passwords. And as password policies become more complex, so the volume of passwords resets increases. Industry analysts estimate that around 70% of requests to the helpdesk are password related.
Today’s educational environment has an increasing “on-line” flavour, with both pupils and staff needing network access not just during school hours, but also remotely during evenings, at weekends and during the holidays – times when it is not normally possible to reset forgotten passwords or unlock accounts.
Self Service Reset Password Management (SSRPM) from Tools4ever offers a simple solution to these issues by allowing students and staff to reset their own passwords by successfully answering a number of challenge questions.
SSRPM
Is simple to deploy
Integrates fully with the school’s existing password complexity rules
Supports multiple VLEs for remote password resetting
Can be configured differently for pupils and staff
Works with XP, Vista and Windows 7
Frees up valuable IT support resources
For more information on SSRPM, just click on the link below:
Alwyne Sinclair
Tools4ever UK
Office: 01452 384870
Mobile: 07912 843281
www.tools4ever.com
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