The question above is interesting in that it suggests that there could be more than one way of doing things within the school office, whether one is thinking about how to deal with interruptions, how best to handle the work overload, etc, etc.
What’s more, it highlights the fact that in many schools a review of how the office works has not been undertaken for a number of years. The processes that operate within the office are (it is argued) just how things are. There is nothing different (it is suggested) that can be done.
And yet when we come to look at school administrations across the UK we find that hundreds of different approaches are being used.
And, curiously, until about ten years ago no one was particularly asking, “which approach is the most efficient? Which is the most effective? Which has the most dramatic and positive influence on the school?”
And, perhaps most dramatically of all, very few people were saying, “Is it really possible to do all this work in half the time it currently takes?”
In fact, the way in which the office operates impacts on the school as a whole. It determines just how much value for money the school gets from its purchases, how efficient it is, and how effective the front line handling of parents is on a daily basis.
The School of Educational Administration and Management, which was set up ten years ago with government funding and the support of the University of Northampton, researches the effectiveness of various models of school administration and through its courses explores ways of enhancing the effectiveness of school administrative processes.
There are no classes to attend. All courses are run on-line, and students are allocated their own tutor with whom they can discuss matters on-line. Courses start at regular dates throughout the year.
The National Certificate in School Administration covers a very wide range of fields including work management, government policy, education and the law, office administration and business management. The course takes one year. Next starting date 26th January 2015.
The Certificate in Work Management course covers one module of the National Certificate course. It takes two months and covers time management, stress management and dealing with visitors. Next starting date 9th March 2015.
To find out more please do visit http://www.admin.org.uk/courses.html If you have any questions you can call us on 01536 399 007 or email email@example.com
Director, School of Educational Management and Administration