Research by the School of Educational Administration and Management has revealed that almost all school administrators and personal assistants to senior management possess a wish list, a wish list of changes that would make the school’s administration more effective and more efficient while also making the administrator’s work more pleasant.
This list of changes can range from having more room in the school office to reducing the number of interruptions; from cutting the number of unwanted phone calls to being given work in a timely manner rather than at the last moment.
However, although most school administrators and P.A.’s know for certain that such changes would improve their work, it turns out that the number of school administrative staff who know how to make these changes happen is quite low.
Indeed, rather sadly a significant number of administrators have the feeling that in terms of making changes they are rather powerless. And yet the few key changes that they identify will often radically improve their working conditions and make their work more effective.
As a result, time and again in surveys conducted by the SEAM we find two views put forth.
One is that administrators have put forward ideas for change only for them to be ignored or rejected on the grounds of lack of finance. The other is that certain things are just part of the job and can’t be changed.
And yet, those students who have been on the SEAM’s courses in the last few years are reporting that they have now found how they can make the simple changes that can have a huge impact on their work.
Changes such as finding more space, getting senior management to change their processes to make life in the office easier, reducing the number of interruptions, cutting the number of unnecessary parent visits at the window, solving difficulties caused by uncooperative colleagues, cutting the amount of unpaid overtime…
These are the issues that are dealt with within the SEAM’s courses, all of which are taught by distance learning.
The next one year Certificate in Educational Administration course starts on 19 October, and we still have a couple of places available. There are details on our website. We also have the two month Certificate in School Efficiency course which starts on the 16 November.
If you have any questions about our work please do call 01536 399 007 or email my colleague Sam@admin.org.uk
School of Educational Administration and Management